Plantronics APU-76 Electronic Hook Switch Cable to USB for CS500 Serie

The Plantronics APU-76 Electronic Hook Switch (EHS) Cable is a USB adapter that enables seamless connectivity between Plantronics CS500 Series wireless headsets and computers or compatible IP desk phones. It allows users to manage softphone calls directly from their headset with one-touch control, eliminating the need to manually interact with the computer or phone to answer/end calls.

• Extend the wireless freedom of DECT and 900 MHz headsets to your UC system and manage softphone calls with any CS500 Series or CS500 XD Series headset.
• The APU-76 provides plug and play compatibility with Microsoft Skype for Business
• The APU-76 provides PC connectivity with one-touch call control across a wide array of softphones.
• Compatibility: The APU-76 Electronics Hookswitch is designed to be used with a Plantronics Headset System. For Plantronics CS500 Series, Savi 7200 Office Series, Savi 8200 Office Series, Voyager Office Series cordless headset systems.

DESCRIPTION

• The Plantronics APU-76 Electronic Hook Switch (EHS) Cable is a USB adapter that enables seamless connectivity between Plantronics CS500 Series wireless headsets and computers or compatible IP desk phones. It allows users to manage softphone calls directly from their headset with one-touch control, eliminating the need to manually interact with the computer or phone to answer/end calls.

Features & Benefits

• One-Touch Call Control Answer, end, and manage calls directly from your headset without touching the PC or desk phone.
• USB Plug-and-Play Simple and straightforward USB connection that works out of the box and supports many softphone platforms with no complex installation required.
• Softphone Compatibility Works with Microsoft Skype for Business, Microsoft Lync, and other softphones supported by Plantronics/Poly Hub or Poly Lens software.
• Desk Phone Integration Also compatible with select IP desk phones (e.g., Mitel 6867, 6869) via USB for flexible use in hybrid setups.
• Extends Wireless Freedom Brings DECT and 900 MHz wireless flexibility of the CS500 Series into unified communications (UC) environments for improved mobility.
• Improved Productivity Eliminates the need for additional hardware like handset lifters and simplifies call handling for professionals.

Specifications

• Product Type: Electronic Hook Switch (EHS) Cable Adapter
• Connection Interface: USB-A (to PC) and proprietary headset base connector

Compatibility:

• Headsets: Plantronics CS500 Series and CS500 XD Series
• Softphones: Microsoft Skype for Business, Microsoft Lync, and others supported via Poly Lens/Hub software
• Desk Phones: Select models with USB (e.g., Mitel 6867/6869 check compatibility guide for others)
• Plug & Play: Yes, with optional Poly Hub/Lens software for enhanced control
• Cable Length: Standard office length (approx. ~11.5 ft uncoiled) depending on version
• Compatibility Software: Poly Hub or Poly Lens Desktop App for advanced features
• Weight & Dimensions: Approx. lightweight, compact EHS cable unit

Applications / Industries

Industries & Roles That Use This Product

• Call Centers & Customer Support Agents can control calls hands-free and improve response times.
• Unified Communications (UC) Environments Integrates softphones and wireless headsets for seamless communication.
• Corporate Offices & Remote Workers Ideal for hybrid setups with softphone apps on laptops/desktops.
• Telecommuting Professionals Enables flexible and mobile call handling from any workspace.
• IT & Communications Departments Simplifies deployment and headset management across an organization.
• Healthcare & Education Useful in admin and support roles where hands-free call control improves workflow.
• Retail & Hospitality Service Desks Supports quick and professional customer interactions.